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Frequently Asked Questions

How do i contact you? 

The best way to contact me, regarding ordering a cake, is through my email. Use the Contact Me section. Otherwise, you can email me directly at orlandossweets@gmail.com

Please avoid ordering through social media messages. 

 

How far in advance should i contact you? 

Please try to give me 2-3 weeks notice at a minimum. Otherwise, a month or two is even better! 

 

What flavours of cake do you offer? 

Here at Orlando’s Sweets, I love letting my customers customise their own flavour combinations for cakes! However, below is a list of popular combinations. Head to the contact me section and scroll down to see the full flavour menu. 

  • Gingerbread cake, vanilla buttercream and salted caramel

  • Lemon poppy seed cake, lemon curd buttercream and lemon curd

  • Lemon poppy seed cake, raspberry buttercream 

  • Chocolate cake with nutella buttercream

  • Chocolate, vanilla buttercream with salted caramel & hazelnuts

  • Gluten-free passionfruit & coconut cake, lemon curd buttercream with extra lemon curd 

  • Raspberry & white chocolate cake

  • Red velvet cake with vanilla buttercream

  • Vanilla cake, vanilla buttercream 

  • Cookies & cream cake, vanilla buttercream and Oreos

Do you offer cake tastings?

Yes! I hold tastings every few months. Please get in touch to enquire! The cost is $50, and it includes all 10 flavour combinations above. 

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What is your cancellation policy? 

Although it is greatly appreciated you only lock in an order when you certainly know you'd like to proceed, we understand plans sometimes change and you therefore may need to cancel or postpone your order. 

Where are you based?

My kitchen is in Alexandria, Sydney.

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Do you offer delivery? 

Generally, collecting your cake is the best option. However, if you will be unavailable to collect your order, I offer delivery starting from $15, depending on how far the address is from my kitchen!

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Do you make character cakes or other shaped cakes? 

At the moment, I don’t make character cakes as they require fondant work, which I don’t work with. However, send me an enquiry and I’m happy to see what I can do! 

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Do you offer allergy-friendly /dietary requirement desserts? 

Yes! I love catering to everyone. Most of the flavours above can most likely be made gluten-free, vegan, etc, however, please be aware that because gluten, dairy, eggs and other non-allergy friendly products are used in our kitchen, there may be traces present. 

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